Careers

2020 Drafter

Closing Date: Apr 30, 2024

Reporting to: Drawing Team Supervisor
Department: Sales

Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again!  As a locally owned and operated family business Gem prides itself on its culture of taking care of its people.  Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the center of everything we do.  As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.

The 2020 Drafter plays a pivotal role in the creation of crucial documents and forms for all factory orders and potential orders, based on the order packages or 3-D requests submitted by the Sales Department. Operating within a dynamic, yet relaxed environment, the Drafter actively collaborates with the Sales Department during the initial stages of the order creation process. This position is instrumental in upholding customer satisfaction while strictly adhering to established guidelines and procedures.

KEY RESPONSIBILITIES                                                             

  • Create essential documents and forms for all factory orders, utilizing the items in the order package submitted by the Sales department. This includes:
    • Producing floor plans, elevations, order forms, custom drawings, countertop layouts and shop forms.
    • Save all relevant documents to the designated folders on the server.
    • Conduct thorough reviews to ensure document completeness and accuracy before submission to the 2020 Administrator. Address any queries with the 2020 Supervisor or the appropriate Sales Department personnel.
    • Print all documents requiring verification before placing them in the designated area for the 2020 Administrator after sending the order to the factory.
    • Execute final revisions on all affected documents and update both physical and digital copies promptly.
    • Complete each workflow task in BP as necessary for the aforementioned steps.
  • Generate necessary documents for 3-D and pricing requests submitted by the Sales Department.
    • Producing floor plans, 3-dimensional drawings, and pricing for quotes including custom pricing from suppliers as needed.
    • Assist the Administration Department with tasks as required.

KNOWLEDGE & SKILLS REQUIRED

  • Proficiency in computer applications such as 2020, Microsoft Outlook, and Excel.
  • Strong written and verbal communication skills, complemented by effective interpersonal abilities.
  • Demonstrated ability to work both independently with minimal direct supervision and collaboratively as part of a team.
  • Consistent performance under pressure.
  • In-depth knowledge of kitchen cabinet design and construction fundamentals.
  • Proven track record of diligent follow-up on tasks and assignments.
  • Attentiveness to detail and a focused approach to tasks.
  • Capacity to function effectively amidst interruptions and meet deadlines.
  • Exceptional organizational skills, allowing for effective management of multiple priorities.
  • Proficiency in working with numbers.

Keen interest in staying updated with evolving technology trends.

To apply for this position, please send your cover letter and resume to:
Gem Cabinets, hr@gemcabinets.com

Design Assistant

Closing Date: Apr 30, 2024

Reporting to: Retail Sales Manager
Department: Sales

Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again!  As a locally owned and operated family business Gem prides itself on its culture of taking care of its people.  Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the centre of everything we do.  As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.

The Design Assistant will join a highly skilled team of designers.  The Design Assistant is responsible for managing the relationship with the customer by providing exceptional customer service.

The Design Assistant will work in a fast-paced professional environment and play a critical role in ensuring customer satisfaction by building and maintaining relationships with clients, promoting and selling products offered by Gem Cabinets, actively engaging staff in all departments to ensure their client’s needs are met and representing the company in a professional and ethical manner.

KEY RESPONSIBILITIES                                                             

  • Showroom Orders / Maintenance
    • Drawing design updates for the showroom cabinetry
    • Ordering samples/displays
  • Quoting and Ordering
    • Small orders, vanities, and parts for customers. (Generally 1 – 2 cabinets)
    • Selling clearance items
  • Assisting Designers
    • Drawings
    • 3D’s
    • Meet with clients as needed
  • Attend monthly sales meetings and keep up to date with current offerings, discontinuations, samples, procedures, and pricing structures from various suppliers
  • Collect delinquent accounts as soon as possible before delivery
  • Maintain a professional, positive attitude and show respect to your clients and fellow employees

KNOWLEDGE & SKILLS REQUIRED

  • Cabinet design designation or equivalent industry experience
  • Excellent written and verbal communications skills, project management skills along with exceptional interpersonal skills
  • Proven ability to resolve conflict
  • Strong problem solving and negotiation skills
  • Ability to be diplomatic when dealing with clients
  • Handles pressure/disappointment professionally
  • Works with other departments to identify and solve problems
  • Must be able to function with interruptions and deadlines
  • Strong organizational skills with ability to handle multiple priorities
  • Good computer skills in Outlook, Word, and Excel
  • Pleasant telephone manner
  • Ability to multi-task effectively
  • Ability to perform math; read technical information, analyze situations to define issues and draw conclusions
  • Must be a self-starter that can identify improvements and implement them with limited direction
  • Possess a valid Class 5 drivers license and personal vehicle

Interest in keeping up with ever-changing technology

To apply for this position, please send your cover letter and resume to:
Ryan, ryanstykalo@gemcabinets.com

Warehouse Laborer

Closing Date: Apr 30, 2024

Department: Warehouse

Since 1977 Gem Cabinets have been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again!  As a locally owned and operated family business Gem prides itself on its culture of taking care of its people.  Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the center of everything we do.  As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.

The Warehouse Laborer must be physically fit, have excellent stamina, and be able to work efficiently in a fast-paced warehouse environment.  As a Warehouse Laborer, you will be responsible for handling and lifting cabinets, ensuring they are properly stored, and assisting with other warehouse tasks as needed.  Reporting to the Warehouse Supervisor, you are a motivated self-starter that takes pride in your work and believes in working collaboratively to get the job done.  The Warehouse Laborer will work in a fast-paced but casual environment and play a supporting role in ensuring customer satisfaction by handling all materials carefully in order to mitigate damage while adhering to safe job practices and procedures.

KEY RESPONSIBILITIES                                                                                     

  • Lift, carry, and move cabinets and other products in the warehouse.
  • Careful handling of products and materials received and shipped in various locations while adhering to organizational procedures.
  • Ensure that cabinets are properly stored and organized.
  • Follow safety protocols and use appropriate lifting techniques to prevent injuries.
  • Collaborate with team members to meet deadlines and complete tasks efficiently.
  • Support Warehouse Operations by helping develop best practices for the Shipping and Receiving Processes.
  • Maintain a clean and organized work area.
  • Perform other general warehouse duties as assigned.
  • Assist other departments as required with safely moving large items.

KNOWLEDGE & SKILLS REQUIRED

  • Physical strength and endurance to lift heavy cabinets for long periods of time. Required to walk, stand, lift, carry, and bend.
  • Must be able to lift up to 100 lbs.
  • Strong teamwork and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Demonstrate the 4-I values (Integrity, Intensity, Innovation and Involvement)
  • Able to work well with numbers – (stocking/sorting orders)
To apply for this position, please send your cover letter and resume to:
Gem Cabinets, hr@gemcabinets.com

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