Careers
Apprentice Cabinet Maker
Reporting to: Shop Manager
Department: Shop
Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again! As a locally owned and operated family business Gem prides itself on its culture of taking care of its people. Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the centre of everything we do. As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.
The Apprentice Cabinet Maker is attentive and agile to oversee the creation of cabinetry from start to finish. The Cabinet Maker will be responsible for selecting the materials, constructing the cabinets, and then applying appropriate finishes. Responsible for fabricating, modifying, and repairing items needed for the completion of projects as well as setting up and maintaining various tools while adhering to strict quality and safety standards. The Apprentice Cabinet Maker will work in a fast-paced but casual environment and play a supporting role in ensuring customer satisfaction by producing quality work in an efficient manner.
KEY RESPONSIBILITIES
- Operating woodworking machines and using hand tools to cut, shape and form wood
- Selecting the appropriate materials, fittings, and tools for each task
- Must plan the most effective approach to ensure that each project completed is on time
- Creating standard and custom components of cabinets
- Responsible for inspecting each piece to ensure completion is accurate, necessary finishes are applied and meets quality standards
- Preparing and interpreting drawings
- Shop are clean, organized and safe
KNOWLEDGE & SKILLS REQUIRED
- High school diploma, GED, or equivalent
- Completion of a training program or apprenticeship
- Min 1 year experience as a Cabinet Maker
- Ability to perform math; read technical information, analyze situations to define issues and draw conclusions
- Thorough knowledge of the standard methods, equipment, materials, tools and practices of the cabinet making trade
- Proficient in planning and managing projects
- Flexibility is required to work with others and operate equipment using a variety of processes
- Ability to work with a wide range of individuals
- Performs consistently under pressure
- Must be focused and attentive to details
- Must be able to function with interruptions and deadlines
- Ability to prepare and maintain accurate records
- Ability to work both independently and as part of a team
- Is able to read, interpret and compose work orders
- Physical fitness and the ability to lift 80lbs
Stephen Pineau, stephenpineau@gemcabinets.com
Design Consultant
Reporting to: Retail Sales Manager
Department: Sales
Since 1977 Gem Cabinets has been meeting the cabinetry needs of homeowners in Edmonton and surrounding areas, and now Gem is growing again! As a locally owned and operated family business Gem prides itself on its culture of taking care of its people. Whether that is our customers that we work hard for every day, or our employees that make what we do possible, people are at the centre of everything we do. As part of our recent growth, we are looking to expand our dynamic team, and we are looking for someone with a particular set of skills.
The Design Consultant is responsible for managing the relationship with the customer by providing exceptional customer service while also driving sales and organizing the design, pricing, measuring, ordering, collection and follow up for each of their orders for the duration of the project cycle. The Design Consultant will work in a fast paced professional environment and play a critical role in ensuring customer satisfaction by building and maintaining relationships with clients, promoting and selling products offered by Gem Cabinets, actively engaging staff in all departments to ensure their client’s needs are met and representing the company in a professional and ethical manner.
KEY RESPONSIBILITIES
- Design and price orders from blueprints or client measurements while providing advice on functionality and value
- Report to the Receptionist in order to communicate availability throughout the day, every day, whether site measuring, on a sales call or in a meeting
- Perform site measures to ensure the design will fit correctly in the space provided
- Communicate with clients and Schedulers regarding requested ship dates and place orders accordingly
- Place orders following internal procedures providing and organizing all pertinent information
- Take calls and/or e-mails regarding any details needed for active projects and respond within 24 hours
- Attend monthly sales meetings and keep up to date with current offerings, discontinuations, samples, procedures and pricing structures from various suppliers
- Collect delinquent accounts as soon as possible before delivery
- Adhere to the dress code appropriate to each task
- Maintain a professional, positive attitude and show respect to your clients and fellow employees
KNOWLEDGE & SKILLS REQUIRED
- Cabinet design designation or equivalent industry experience
- Excellent written and verbal communications skills, project management skills along with exceptional interpersonal skills
- Proven ability to resolve conflict
- Strong problem solving and negotiation skills
- Ability to be diplomatic when dealing with clients
- Ability to establish and maintain good rapport with builders
- Ability and willingness to work extended hours and weekends to address employee, subcontractor and customer needs/expectations
- Performs consistently under pressure
- Handles pressure/disappointment professionally
- Works with other departments to identify and solve problems
- Must be able to function with interruptions and deadlines
- Strong organizational skills with ability to handle multiple priorities
- Good computer skills in Outlook, Word, and Excel
- Pleasant telephone manner
- Ability to multi-task effectively
- Must be focused and attentive to details
- Is able to read, interpret and compose work orders
- Ability to perform math; read technical information, analyze situations to define issues and draw conclusions
- Must be a self-starter that can identify improvements and implement them with limited direction
- Possess a valid Class 5 drivers license and personal vehicle
Ryan Stykalo, ryanstykalo@gemcabinets.com
